Whatever you do, please go ON TIME to customer office.
What is the meaning of ON TIME?
+ If you and your customer had agreed to meet at 9:00 AM in his office
+ Ensure that you are in their office lobby, meeting with their office reception by 8:55 AM
+ Not few minutes early or a minutes late
+ Sometimes you may think of going early to surprise your customer
+ DO NOT try this as Japanese respect each others time
+ They may be busy with some other work
+ Unless you have agreed with the customer that you will meet him on or before 9:00 (like 30 min before for eg)